Tiptop Hotelpak Help 

 

  How to Make a Hotel Reservation  Back to top
  1. Find a specific hotel by :
  1. Searching the hotel database - use this option to enter your destination (query by country then city) and other modifiers, like area, hotel class, your budget (in your national currency) and date range, and Tiptop Hotelpak will return a list of all the hotels that match your requirements. 
  2. Once you find the hotel of your choice, click on any of the highlighted entries for more information of the hotel profile or rates. 
  3. Please note that although you may specify as many options as you like, the fewer search criteria you enter, the more hotels you will have to choose from.
  1. Start booking option - click on "start booking" once your have chosen the room category / date / rate range you prefer. 
  2. Enter booking information - here you will enter things like your check in / out date, preferred room type, your name, etc. 
  3. Received booking information page - after submitting your booking information, a summary page with an assigned booking number will appear in your screen immediately. You will also receive an e-mail of this page, shortly thereafter. 
  4. Received confirmation - you will be notified by e-mail as soon as your reservation request is confirmed.  You can also choose to view "reservation status" anytime or to cancel your booking in case you have changed your plans. 
  5. To confirm your acceptance, please print out a copy of the credit card payment form from the bottom of our confirmation notice e-mail.  Fill in your credit card information, sign, and fax to us by or before the date indicated. We will email the hotel voucher to you as soon as we receive the fax from you.
Terms and Conditions Back to top

Terms and Conditions

CONDITIONS 
  1. For immediate confirmation, all bookings have to be made at least 4 days before check-in at the hotel.  However in circumstances beyond our control, your booking might be on request basis and final confirmation will be communicated to you as soon as possible. 
  2. The prices quoted are for accommodation only (inclusive of tax and service charges).  Breakfast is included for certain specified hotels only. 
PAYMENT 
  1. All foreign currencies will be exchanged to the equivalent amount of New Taiwan Dollars when you remit your payment to us. 
  2. Full payment is required on confirmation of booking in exchange for a TIPTOP HOTELPAK Voucher which you are requested to present to the hotel upon checking-in. 
REFUNDS/CANCELLATION 
  1. One night's cancellation charge will be levied upon no-shows by the hotel. All consecutive nights' booked will then be automatically cancelled.  The balance of the room nights will be refunded after a service fee of US$10 has been levied.  Unused hotel vouchers must be presented to obtain a refund. 
  2. If a booking is cancelled within 7 days prior to departure from the booking station, a full refund will be given in exchange for the unused TIPTOP HOTELPAK Voucher. 
  3. If a booking is cancelled within 7 days prior to departure from the booking station, a refund will be made after a service fee of US$10 has been levied, in exchange for the unused TIPTOP HOTELPAK Voucher. 
  4. If a booking is cancelled within 3 days prior to departure from the booking station, a refund will be made after one night's cancellation charge has been levied, in exchange for the unused TIPTOP HOTELPARK Voucher. 
  5. All claims of unutilised service must be submitted for refund within 60 days from date of issuance of the hotel voucher.  Any claim after this period will not be entertained (Europe & U.S.A Must claim within 15 days) . 
  6. At certain times of the year, some hotels have special promotional rates; these rates can usually be booked and paid to the hotel upon arrival.  We do not guarantee our voucher rates to be lower than these promotional rates. 
  7. For certain FAIR PERIODS please note: Prices are above rack rates, that is, they are above the regular rates displayed in the hotel rooms or listed in the hotel brochures.  The higher price is due to extra cost involved in securing accommodation in advance and we do not accept any refund claims for the difference in these cases. 
PRICE AND TARIFF VALIDITY 
All prices, tariffs, and rates quoted in this brochure are subject to change without further notice. 
Reservation Back to top
Fill in the reservation form 

Fill in the required data and submit it. 
  
= Required Field 

  • "E-mail Address of my Agent" is an optional field (enter it if you know it)
  • You can change your password if you fill in the "change my password" field
  • If you forget your password just select "Yes" and press Submit.  The system will send it to you by e-mail

E-mail Address
Password : change my password
my nationality:
E-mail Address of my Agent  
I forgot my password, e-mail my passsword back to me 
No Yes 

2nd Step 

When you submit the above form, you will then see the form below. 
There are two ways to start your reservation: 

1.  Select your destination country (select from popup menu) 
2.  Type in your destination country name, city name, or city code (if you know it) 

Global Hotel Online Reservation System

Now you have 2 ways to continue your reservation (Only select one will be enough) 

1.Use country query--slect your destination country (select from Popup Menu or type in by yourself) 

2.Use city query--if you knew it,that's the faster way to continue your reservation 

you can use city name or city code,if you not sure of your destination city name spelling ,just type in a few letters of word then system will search the similar query for you 
click "To Query" to submit it !!  

1.Country Query 

Country Name: 
*(which country? )  
Country Name:   
(if you are unsure of the spelling, enter few letters of the word) 

 2.City Query 

City Name: 
(if you are unsure of the spelling, enter few letters of the word) 

City Code:
(For Tiptop Associated Agents Use Only)

(For Tiptop Associated Agents Use Only)

 

Previous step  Next step  Back to top 

3rd Step 

Fields in red are required (must be filled-in or selected). 
There are a few optional fields (other than fields in red).  You can   
fill them in if you want to (filling in more fields will speed up your inquiry). 
 

1.  Area:  area code of your destination country  
2.  Hotel name:  name of the hotel you prefer 
3.  Hotel class:  Tourist (3*), First Class (4*), Deluxe (5*) 
4.  Date Range:  date of your stay 
5.  Price Range:  according to your budget 

After this step, please follow the search results and select what you need. 

Previous step  Back to top  

Query By City Code (fields in red are required) 

Tiptop Global Hotel Reservation System
Country Name: TAIWAN (Optional)
City Code:
Area: (Optional)
Hotel Name: (name my preferred hotel.). (Optional)
Hotel Class: (Optional)
Currency: (according to national currency)
Date Range: From: To: (Optional)
Price Range: from To: (Optional)
Max Count



How can I know my hotel room reservation was completed?  Back to top

Tiptop Hotelpak Booking Notice  Back to top

After you press Submit, the system will display a Reservation Order document
and you will receive a Tiptop Hotelpak Booking Notice as below:

Tiptop Hotelpak  [ Reservation Order ]

My booking number is : SHA2342 
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Hotel Name  NEW ASIA TOMSON HOTEL 
Hotel Code   SHA052
City  SHANGHAI  Country  CHINA 
Room Category  STD
Validity  07/01/1997 - 07/31/1997 Weekday
Rates   SINGLE USD 94 
            TWIN USD 94 
            TRIPLE USD 124 
            QUAD USD 0
Rates quoted here are subject to change and availablity of hotel rooms
Room Type SINGLE Quantity 1
Check In Date 7 16 1997 Arrival Flight No
Check Out Date 7 18 1997 Depature Flight No
Name lee , eddie Title Mr.
Person Who Made This Booking eddie lee
Passport Number
Organization
Phone Number 800-5-5555555
Fax Number
Address
E-Mail eddie@www.tiptop.com.tw
Remarks

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